Allied Telesis AT-2911GP/SXSC User's Guide

613-001872 Rev. AAT-2911GP Network AdaptersGigabit Fiber Ethernet PoE+ Adapters AT-2911GP/SXLC AT-2911GP/SXSC AT-2911GP/LXLC AT-2911GP/LXSCInstall

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide10Safety Symbols Used in this DocumentThis document uses the following con

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide100IPv4 Checksum OffloadThe IPv4 Checksum Offload feature allows the adapt

Chapter 6: Modifying Advanced Properties101Jumbo MtuThe Jumbo Mtu (Maximum transmission unit) feature allows you to specify the size of the Ethernet f

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide102Large Send OffloadThe Large Send Offload feature allows you to control

Chapter 6: Modifying Advanced Properties103Large Send Offload (IPv4)The Large Send Offload (IPv4) feature allows you to control the load of sending ou

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide1043. Select one of the following options: Disable — This feature is disa

Chapter 6: Modifying Advanced Properties105Large Send Offload v2 (IPv4)The Large Send Offload v2 (IPv4) feature allows you to control the load of send

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide1063. Select one of the following options: Disable — The feature is disab

Chapter 6: Modifying Advanced Properties107Large Send Offload v2 (IPv6)The Large Send Offload v2 (IPv6) feature allows you to control the load of send

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide108Locally Administered AddressThe Locally Administered Address allows you

Chapter 6: Modifying Advanced Properties109Figure 72. Locally Administered Address Page3. In the Value text box, enter a locally administered address

Preface11Contacting Allied Telesis If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide110Network AddressThe Network Address property allows you to replace the M

Chapter 6: Modifying Advanced Properties1113. In the Value text box, enter a locally administered address for the AT-2911GP adapter.By default, no loc

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide112NS OffloadThe NS (Neighbor Solicitation) Offload feature enables the ad

Chapter 6: Modifying Advanced Properties113Priority & VLANThe Priority & VLAN feature allows you to control sending and receiving tagged frame

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide1143. Select one of the following options: Priority & VLAN Enabled —

Chapter 6: Modifying Advanced Properties115Receive BuffersThe Receive Buffers property specifies the number of packet receive buffers allocated for th

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide116Receive Side ScalingThe Receive Side Scaling (RSS) feature allows the a

Chapter 6: Modifying Advanced Properties117Maximum Number of RSS QueuesThe Maximum Number of RSS Queues property allows you to specify the maximum num

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide118RSS QueuesThe RSS Queues feature allocates queue space between the adap

Chapter 6: Modifying Advanced Properties119Speed & DuplexThe Speed & Duplex property sets the link speed and duplex mode for the copper port.

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide12

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide120TCP/UDP Checksum Offload (IPv4)The TCP/UDP Checksum Offload (IPv4) func

Chapter 6: Modifying Advanced Properties1213. Select one of the following options: Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv4)

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide122TCP/UDP Checksum Offload (IPv6)The TCP/UDP Checksum Offload (IPv6) func

Chapter 6: Modifying Advanced Properties1233. Select one of the following options: Rx & Tx Enabled — Enables the TCP/UDP Checksum Offload (IPv6)

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide124Transmit BuffersThe Transmit Buffers property specifies the number of p

Chapter 6: Modifying Advanced Properties125Virtual Machine QueuesThe Virtual Machine Queues feature allows the adapter port to create virtual network

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide126VLAN IDThe VLAN ID property allows you to specify a VLAN ID on your net

Chapter 6: Modifying Advanced Properties127VMQ VLAN FilteringThe VMQ VLAN Filtering feature allows the adapter port to filter data packets using the V

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide128Wake Up CapabilitiesThe Wake Up Capabilities feature enables the adapte

Chapter 6: Modifying Advanced Properties129 Magic Packet — The adapter wakes up from a low-power mode when receiving a Magic packet. None — The adap

13Chapter 1IntroductionThis chapter provides an introduction to the Allied Telesis AT-2911GP Gigabit Fiber Ethernet PoE+ Adapter cards.This chapter co

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide130Wake on Magic PacketThe Wake on Magic Packet feature enables the adapte

Chapter 6: Modifying Advanced Properties131Wake on Pattern MatchThe Wake on Pattern Match feature enables the network adapter to wake up from a low-po

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide132WOL SpeedThe WOL Speed property allows you to specify the speed of Wake

133Chapter 7Uninstalling the Driver SoftwareThis chapter describes how to uninstall the driver software for the AT-2911GP adapter card.This chapter co

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide134OverviewWhen you no longer use the AT-2911GP adapter card for your comp

Chapter 7: Uninstalling the Driver Software135Uninstalling the Driver Software Using Device ManagerTo uninstall the driver software from your operatin

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide1367. Click OK to complete the uninstall. 8. Repeat step 4 to step 7 on th

Chapter 7: Uninstalling the Driver Software137Uninstalling the Driver Software SilentlyYou can apply the silent installation method to uninstall the d

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide138

139Chapter 8TroubleshootingThis chapter describes troubleshooting procedures. It contains the following sections: “Checking the Port LED on the Adapt

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide14DescriptionThe AT-2911GP adapter is a Gigabit Ethernet PCI Express (PCIe

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide140Checking the Port LED on the AdapterThe AT-2911GP adapter card comes wi

Chapter 8: Troubleshooting141Troubleshooting ChecklistThe following checklist provides recommended actions to take to resolve problems installing the

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide142Testing Network ConnectivityThis section describes how to test network

Chapter 8: Troubleshooting143Figure 93. Command Window with ipconfig/all displayed4. Type ping <IP address> from the command line, then press En

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide144To ping an IP host on the network to verify connection has been establi

145Appendix ASpecificationsPhysical SpecificationsDimensions: 14.09 cm x 5.6cm (5.5 in. x 2.2 in.)Weight: 68 g (2.4 oz)Environmental SpecificationsOpe

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide146

147Appendix BCleaning Fiber Optic ConnectorsThis appendix provides how to clean fiber optic connectors and consists of the following sections: “Overv

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide148OverviewThe fiber optic connector consists of a fiber optic plug and it

Appendix B: Cleaning Fiber Optic Connectors149Cleaning Using a Cartridge-Type CleanerFiber optic cartridge cleaners are available from many vendors an

Chapter 1: Introduction15Dual PortAdapterThe AT-2911GP adapter is a dual port adapter to connect a PC to two separate networks. You can assign an IP a

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide150NoteRub the ferrule tip on the cleaning surface in one direction only.3

Appendix B: Cleaning Fiber Optic Connectors151Cleaning Using a SwabSpecially treated swabs (stick cleaners) are available for cleaning inside connecto

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide1523. If a fiber inspection scope is available, use the scope to inspect t

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide16SC Fiber OpticAdapterThe AT-2911GP/SXSC and AT-2911GP/LXSC adapter cards

Chapter 1: Introduction17LED The AT-2911GP adapter card comes with two LED’s built into the copper port as shown in Figure 7. The LED away from the fi

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide18Model Naming ConventionsThe hardware features of the AT-2911GP adapter c

Chapter 1: Introduction19Supported Operating SystemsThe AT-2911GP adapter card can be used as a dual port adapter or a bridge to connect two ports.Dua

Copyright © 2013 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide20Accessing DocumentsDocuments for AT-2911GP adapter cards are available a

Chapter 1: Introduction21Contents of Your ShipmentThe following items are Included with your adapter card: Antistatic bagThe adapter card is shipped

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide22Warranty RegistrationAllied Telesis hardware products are covered under

23Chapter 2Installing the HardwareThis chapter contains the following sections: “System Requirements” on page 24 “Reviewing Safety Precautions” on p

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide24System RequirementsBefore installing the AT-2911GP adapter card, make su

Chapter 2: Installing the Hardware25Reviewing Safety PrecautionsReview the following safety precautions before you begin to install an adapter card. N

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide26WarningThe module is being installed in a system that operates with volt

Chapter 2: Installing the Hardware27Pre-Installation ChecklistBefore installing the AT-2911GP adapter card, check the following list:1. Check that you

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide28Replacing the BracketThe AT-2911GP adapter card is shipped with the low-

Chapter 2: Installing the Hardware29Figure 10. Fastening Screws onto Standard Bracket

3Electrical Safety and Emissions StandardsThis product meets the following standards:.RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide30Installing a Network Adapter CardThe following instructions apply to ins

Chapter 2: Installing the Hardware313. Select an empty, non-shared PCIe slot and remove the faceplate. Keep the faceplate in a safe place. You may nee

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide32Figure 13. Inserting the Network Adapter CardCautionDo not use excessive

Chapter 2: Installing the Hardware33Figure 15. Connecting the SATA Receptacle8. Replace the system’s cover and secure it with the screws removed in st

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide34Connecting the Network CablesThe AT-2911GP adapter card is equipped with

35Chapter 3Installing the Driver SoftwareThis chapter describes how to install driver software for the AT-2911GP adapter card onto your operating syst

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide36OverviewWhen you install the AT-2911GP adapter card on your computer, yo

Chapter 3: Installing the Driver Software37Downloading the Driver SoftwareThe AT-2911GP adapter is not shipped with a software driver CD. You must dow

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide385. Save the zip folder onto your system.6. Right-click the zip folder an

Chapter 3: Installing the Driver Software39Accessing the Device ManagerWhen you install or update the driver software for AT-2911GP adapter card, you

4Translated Safety StatementsImportant: The  indicates that a translation of the safety statement is available in a PDF document titled “Translated S

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide40The drop-up menu appears as shown in Figure 19.Figure 19. Drop-up Menu o

Chapter 3: Installing the Driver Software41Figure 20. Device Manager on Windows Server 2012 and Windows 8Accessing DeviceManager onWindows Server2008,

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide422. Click Device Manager on the left side bar.The Device Manager window o

Chapter 3: Installing the Driver Software43Figure 23. System Properties Window on Windows Server 2003 and XP2. Select the Hardware Tab.The Hardware pa

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide44The Device Manager window opens. The system creates two Ethernet Control

Chapter 3: Installing the Driver Software45Installing the Driver SoftwareOnce you physically install the AT-2911GP adapter, the system detects the new

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide46Figure 26. Ethernet Controller on Windows Server 2012 and Windows 83. Se

Chapter 3: Installing the Driver Software474. Select Browse my computer for driver software. The Update Driver Software window prompts you to enter th

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide48Figure 29. Update Driver Software Window on Windows Server 2012 and Wind

Chapter 3: Installing the Driver Software49Figure 30. Ethernet Controller on Windows Server 2008, Vista, and 73. Select Update Driver Software. The Up

5ContentsPreface ...

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide504. Select Browse my computer for driver software. The Update Driver Soft

Chapter 3: Installing the Driver Software517. Click Close.8. Repeat step 2 to step 7 on the other Ethernet Controller entry.Installing theDriver Softw

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide52Figure 35. Hardware Update Wizard 14. Select No, not this time.5. Click

Chapter 3: Installing the Driver Software536. Select Install from a list or specific location (Advanced).7. Click Next.The Hardware Update Wizard prom

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide54Figure 38. Hardware Update Wizard 410. Click Finish.11. Repeat step 2 to

Chapter 3: Installing the Driver Software55Updating the Driver SoftwareIf your operating system automatically installs a default driver or Broadcom dr

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide56Figure 39. Device Manager on Windows Server 2012 and Windows 82. In the

Chapter 3: Installing the Driver Software57Updating theDriver onWindows Server2008, WindowsVista, orWindows 7To update the driver software for your AT

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide588. Repeat step 2 to step 7 on the other Allied Telesis AT-2911GP Etherne

Chapter 3: Installing the Driver Software59The Hardware Update Wizard prompts you to specify the location of your driver software as shown in Figure 3

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide6Performing the Silent Installation ...

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide60Performing the Silent InstallationTo simplify the driver installation pr

Chapter 3: Installing the Driver Software617. Change the directory to the folder where the dpinst utility and the driver files reside.8. Install the d

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide62

63Chapter 4Installing the AT-MUX UtilityThis chapter describes how to install the AT-MUX utility onto your operating system and set VLAN properties.Th

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide64OverviewThe AT-MUX utility is a Windows based application that bridges t

Chapter 4: Installing the AT-MUX Utility65Downloading the AT-MUX Utility Setup FileThe AT-2911GP adapter is not shipped with a AT-MUX utility CD. You

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide665. Save the zip folder onto your system.6. Right-click the zip folder an

Chapter 4: Installing the AT-MUX Utility67Installing the AT-MUX UtilityAfter you download the AT-MUX utility setup file from Allied Telesis website, i

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide68Figure 45. AT-MUX Setup Wizard 23. Click Next.The confirmation message a

Chapter 4: Installing the AT-MUX Utility69Accessing the AT-MUX UtilityTo configure the AT-MUX utility, do the following:NoteThe procedures for accessi

Contents7VMQ VLAN Filtering ...

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide70Figure 48. Network and Internet in Control Panel4. Click ATI Vlan Setup.

Chapter 4: Installing the AT-MUX Utility71Figure 50. AT-MUX Vlan Settings6. Specify the Vlan ID and Priority. Vlan ID— The range is from 0 to 4055.

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide72Uninstalling the AT-MUX UtilityIf you want to use the copper port on the

Chapter 4: Installing the AT-MUX Utility73Figure 52. Control Panel - Programs and Features4. Double-click Allied Telesis ATMux Ethernet Bridge Driver.

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide74

75Chapter 5Configuring a VoIP Phone SystemThis chapter describes how to configure a VoIP phone system using AT-2911GP adapters. It contains the follow

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide76OverviewThe AT-2911GP adapter card is installed on a PC and connects the

Chapter 5: Configuring a VoIP Phone System77Configuring VLAN Tagging on Adapter PortsTo separate voice traffic coming from the VoIP phone from data tr

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide78Using VLAN-Capable VoIPPhonesSome VoIP phones are capable of VLAN taggin

79Chapter 6Modifying Advanced PropertiesThis chapter includes the following topics: “Overview” on page 81 “Supported Advanced Properties” on page 82

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide8

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide80 “Virtual Machine Queues” on page 125 “VLAN ID” on page 126 “VMQ VLAN

Chapter 6: Modifying Advanced Properties81OverviewThe AT-2911GP adapter ports allow you to modify advanced properties to meet your requirements. To ac

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide82Supported Advanced PropertiesThe supported advanced properties depend up

Chapter 6: Modifying Advanced Properties83Table 5. Advanced Properties for Windows Vista and Server 2008Advanced PropertyWindows Vista and Server 2008

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide84Windows 7 andServer 2008 R2Table 6 shows lists of supported advanced pro

Chapter 6: Modifying Advanced Properties85∗ the property is not supported in Windows 7 32-bit version.Windows 8 andServer 2012Table 7 shows lists of s

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide86∗ the property is not supported in Windows 8 32-bit version.“Ethernet@Wi

Chapter 6: Modifying Advanced Properties87Accessing Advanced PropertiesTo modify advanced properties, first access Device Manager, open the properties

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide883. Click the Advanced tab.The Advanced Properties window opens as shown

Chapter 6: Modifying Advanced Properties89802.1p QOSThe 802.1p QOS property allows you to enable or disable the Quality of Service (QoS) feature on th

9PrefaceThis manual is the installation and user’s guide for the AT-2911GP Gigabit Fiber Ethernet PoE+ Adapter cards. The adapter cards included in th

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide90802.3az EEEThe 802.3az EEE (Energy Efficient Ethernet) property allows y

Chapter 6: Modifying Advanced Properties91ARP OffloadThe ARP Offload feature enables the adapter not to wake up when responding to an ARP request. ARP

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide92Checksum OffloadThe Checksum Offload feature allows the adapter to verif

Chapter 6: Modifying Advanced Properties933. Select one of the following options: None — The TCP/IP checksum feature is disabled. Rx TCP/IP Checksum

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide94EEE Control PoliciesThe EEE (Energy-Efficient Ethernet) Control Policies

Chapter 6: Modifying Advanced Properties95 Maximum Power Saving — The adapter manages power for the best energy saving.4. Click OK.

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide96Ethernet@WireSpeedThe Ethernet@WireSpeed feature connects two gigabit de

Chapter 6: Modifying Advanced Properties97Flow ControlThe Flow Control feature allows you to control the flow between the AT-2911GP adapter port and i

AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide98 Tx & Rx Enabled (Tx/Rx PAUSE) — The adapter processes PAUSE frames

Chapter 6: Modifying Advanced Properties99Interrupt ModerationThe Interrupt Moderation feature allows you to limit the rate of interrupts to the CPU d