Allied-telesis AT-MC605 User Manual download pdf (Page 45)

Chapter 3

Troubleshooting

This chapter contains information on how to troubleshoot the

AT-MC605 VDSL Ethernet Extender in the event a problem occurs.

Note

If after following the instructions in this chapter you are unable to

resolve the problem, contact Allied Telesis Technical Support for

assistance. Refer to “Contacting Allied Telesis” on page 14 for

information on how to contact our Technical Support Department.

LEDs Check the PWR LED on the front of the AT-MC605 Ethernet Extender. If

the LED is OFF, indicating that the AT-MC605 Ethernet Extender is not

receiving power, do the following:

 If the AT-MC605 Ethernet Extender is inserted in the AT-MCR12

rackmount chassis, make sure that the power cord is securely

connected to the power source and to the power connector on the

back panel of the

AT-MCR12 rackmount chassis.

 If the AT-MC605 Ethernet Extender is in a stand-alone configuration,

make sure that the AC/DC power adapter is securely connected to

both the power source and the DC power connector on the back panel

of the AT-MC605 Ethernet Extender.

 Verify that the AC power outlet has power by connecting another

device to it.

 Try connecting the AT-MC605 Ethernet Extender to another AC power

source.

 Try using a different power cord or a different AC/DC power adapter.

 Check that the voltage from the power source is within the required

levels for your region.

Verify that the ACT LED for each twisted pair port is ON. If a ACT LED is

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Allied-telesis AT-MC605 User Manual Page 45